Sam's Club Contacts Help
You will find helpful pages in the following categories. If you can't find the answer to your question,
please don't hesitate to call us at 1-800-749-5367 or email us at firstname.lastname@example.org
How to Read Your Contact Lens Prescription
Many customers aren't used to ordering their contact lenses directly online so
you may not be familiar with the different parameters listed on your contact lens prescription. It is essential that you
both understand and correctly enter these parameters so that you receive the correct contact lenses!
Please review our
How to Read Your Contact Lens Prescription page before ordering or allow us to obtain your prescription
for you to ensure that you get the right lens.
Contact Lens Prescriptions and the Federal Law: Learn how this law made it much easier for you to
enjoy the savings and convenience of ordering contact lenses on-line from Sam's Club Contacts.
Our Shipping Information
page answers frequently asked
questions about shipping, including rates, estimated delivery times and policies.
How to Place an Order
We have a detailed outline of the order process in our
How to Order
. We also have a special
Printable Order Form
if you would like to fax or
mail your order. Finally, we have a Contact Lens Prescription Help
page to help you enter your prescription correctly. If you are concerned about ordering from us
for the first time, read our satisfaction guarantee
Order Tracking Information
Customers who have placed an order can track their order
progress online using our
Online Order Tracking page.
Quick tracking links
are also included in most customer service email messages that you will receive.
Questions about Contact Lenses
If you have general questions about contact lens types, care
and other general information, chances are we've answered your question in our Contact Lens FAQ
Sam's Club Contacts Return Policy
All lenses carry a 30-day money back guarantee for unopened or defective
lenses. Items may be returned within 30 days of purchase provided they
are unopened, undamaged and in original condition. Defective lenses can be
exchanged for the same product if the manufacturer confirms the defect. For more
details, please see our returns policy.